SUPPORT: Not Receiving Notifications From Background Tasks On Windows Phone

 

We have had a few users contact us in regards to not receiving Notifications on their devices or even tiles not updating in the background. Although it is unclear what is causing this issue, it would appear that it is more widespread than just our apps. The marvellous folks at wpcentral have reported that a few of their users and even them selves have suffered from this issue and have even posted a fix.

Basically the fix entails going into your phones settings and then into the Background Tasks option and turning off all your active background tasks. Then make sure you have set them all to be re-enabled the next time their app is run and this should fix the issue (it did for us).

You can see more detailed information and even a screenshot walkthrough in the original wpcentral post here.

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WoW™ – Companion Updated to Version 1.5.0

WoW™ – Companion has been updated to Version 1.5.0 and should be available in the marketplace now.

This update fixes a few stability issues when searching for characters & guilds and also brings the ability for users to backup their data to SkyDrive as well as other minor layout and bug fixes.

A summary of the changes are below and you can find the complete Change Log here.

Version 1.5.0

  • Changed Anonymous feed back to Opt-out (This can be changed in settings)
  • Fixed handling of Character & Guild names with accented characters
  • Fixed a bug where Guilds added as favourites where not having their info saved for faster retrieval & offline retrieval
  • Added function for user to Backup and restoring favourites using SkyDrive
  • Other minor layout & bug fixes

WoW™ – Companion Updated to Version 1.4.0

WoW™ – Companion has been updated to Version 1.4.0 and should be available in the marketplace now.

This update brings quite a few changes including access to ALL Realms in EU, KR, TW & US regions as well as; anonymous user feed back (please enable this in settings to help us  to further improve the app); view helpful WoW sites to help with items, achievements, reputations and professions; and other minor bug/layout fixes.

A summary of the changes are below and you can find the complete Change Log here.

Version 1.4.0

  • Added option on the Character details page to view the Character’s Guild & Realm details
  • Added option on the Guild details page to view the Guild’s Guild Realm details
  • Pressing the enter key in Character/Guild Name field on the Search Page now starts the requested search
  • Added anonymous feed back with user opt-in
  • Realms from all regions are now available (EU, KR, TW & US)
  • Favourite Characters avatar icons are now stored on the phone to decrease data usage
  • Buttons to allow the user to view helpful websites on selected items, factions, achievements and also to the Professions tab
  • Realms can now be updated at regular intervals by enabling background tasks in the App and Phone’s settings
  • Speed improvements
  • Other minor bug and layout fixes


WoW™ – Companion Updated to Version 1.3.0

WoW™ – Companion has been updated to Version 1.3.0 and should be available in the marketplace now.

This update fixes an issue which was caused the app to crash for users who updated to Version 1.2.0 which became available last week due to required files not being generated at launch. Veraion 1.2.0 which was available last week introduced the ability to search, view and favourite Guilds (users can see the Guild’s Guild Master, Roster and Achievements) as well as showing Character Achievements.

A summary of the changes are below and you can find the complete Change Log here.

Version 1.3.0

  • Fixed an error where required files for Achievements were not created if the app was updated therefore crashing the app when viewing a character or a guild.

Version 1.2.0

  • Added Guild Search Functionality
  • Character and Guild Achievements
  • Other minor bug and layout fixes

WoW™ – Companion Updated to Version 1.1.0

WoW™ – Companion has been updated to Version 1.1.0 and should be available in the marketplace now.

This update fixes an issue which caused the app to crash when adding a Character to favouirtes when the character was on a Realm which contained a space in the name of the Realm as well as improving navigation when an error occurs and other minor bug/layout fixes.

A summary of the changes are below and you can find the complete Change Log here.

Version 1.1.0

  • Fixed error preventing Characters on Realms with spaces in the name being added to favourites
  • Improved navigation when encountering errors
  • Other minor bug and layout fixes

NEW APP: WoW™ – Companion for Windows Phone

WoW - Companion

WoW™ – Companion is designed to be a lightweight easy to use app for retrieving character and realm information using the official API available from Blizzard.

WoW™ – Companion is now available for Windows Phone users running Windows Phone 7.5 (Mango) from the Windows Phone Marketplace.

For more information click here or to download it click the image below.